SAP SM Online Training

SAP SM Online Training Course Content :

The SAP Solution Manager Environment

Planning the SAP Solution Manager Environment
Assigning Composite Roles to SAP Solution Manager System Users
Planning the Installation of SAP Extensions and Adapters for Third Party Extensions

The SAP Solution Manager System Landscape

Planning the SAP Solution Manager Architecture and Landscape
Planning the Agent Infrastructure for the SAP Solution Manager System Landscape

SAP Solution Manager Sizing, Installation, and Upgrade

Sizing an SAP Solution Manager System
Preparing to Install or Upgrade an SAP Solution Manager System o Preparing to Upgrade an SAP Solution Manager System

Management of System Data in the SAP Solution Manager System Landscape

Setting Up the System Landscape Directory
Setting Up the Landscape Management Database
Describing the Landscape Model, Landscape Management Database, and Landscape Verification

Guided Procedures for Configuration of SAP Solution Manager

Performing Prerequisite Checks for Configuring SAP Solution Manage
Explaining the Guided Procedures for Configuring SAP Solution Manager o Perform the SAP Solution Manager System Preparation
Performing Basic Configuration of SAP Solution Manager
Customizing SAP Solution Manager Work Centers

Preparation for The Setup of Managed Systems in SAP Solution Manager

Prepare Managed Systems for Configuration in SAP Solution Manager

The Configuration of Dual-Stack Systems in SAP Solution Manager

Configuring a Dual-Stack Managed System in SAP Solution Manager

The Configuration of ABAP Systems in SAP Solution Manager

Configuring an ABAP Managed System in SAP Solution Manager

The Configuration of Java Systems in SAP Solution Manager

Configuring a Java System in SAP Solution Manager

Business Partner Types in SAP Solution Manager

Creating Business Partners in SAP Solution Manager

The SAP Solution Manager Administration Work Center

Administering Systems in the SAP Solution Manager Landscape
Accessing Landscape Component Management Tools in SAP Solution Manager o Administering SAP Solution Manager Infrastructure Components
Performing Self Diagnosis in SAP Solution Manager
Managing SAP Solution Manager Self-Monitoring
Creating and Maintaining Solutions in SAP Solution Manager o Creating and Maintaining Projects in SAP Solution Manager

SAP EarlyWatch Alerts (EWA)

Monitoring Components with SAP EarlyWatch Alerts o Managing SAP EarlyWatch Alert Reports
Using SAP EarlyWatch Alert for Solutions

SAP Solution Manager Engagement and Service Delivery

Explaining Service Delivery and Engagement in SAP Solution Manager
Creating Issues in SAP Solution Manager
Summarizing Task Management Within the SAP Engagement and Service Delivery Work Center
Using Service Delivery Options in SAP Solution Manager

Change Management in SAP Solution Manager

Controlling Maintenance Activities with Maintenance Optimizer (MOpz)
Managing Licenses and Maintenance Certificates
Managing SAP Notes with System Recommendations in SAP Solution Manager

The Management of Background Jobs with SAP Solution Manager

Explaining Job Management Processes in SAP Solution Manager o Processing a Job Request in SAP Solution Manager
Organizing Job Documentation in SAP Solution Manager o Monitoring Background Jobs with SAP Solution Manager
Optimizing the Background Job Schedule with SAP Solution Manager Tools o Setting Up Job Scheduling Management in SAP Solution Manager
Using External Schedulers in SAP Solution Manager

The Technical Administration of the SAP System Landscape

Configuring SAP Solution Manager Notification Management o Planning Work Modes with SAP Solution Manager
Managing User Tasks with Central System Administration (CSA) o Managing Tasks with the Task Inbox
Grouping Administrative Tools with Central Tool Access

End-to-End Diagnostics in SAP Solution Manager

Describing the Architecture of SAP Solution Manager Diagnostics o Viewing Performance Data and Metrics With CA Wily Introscope
Analyzing Changes to Managed Systems with End-to-End Change Analysis o Analyzing Statistical Performance Data with End-to-End Workload Analysis o Identifying the Cause of System Errors with End-to-End Exception Analysis
Analyzing Trace Data with End-to-End Trace Analysis
Performing Client-Side Diagnostics with BMC AppSight

The SAP Solution Manager Monitoring and Alerting Infrastructure

Creating an Integrated Landscape Monitoring Solution with the Monitoring and Alerting Infrastructure
Assigning Monitoring Templates to Systems
Monitoring the System Landscape Using the Monitoring and Alerting Infrastructure o Analyzing Metrics with Interactive Reporting
Accessing Key Reports Using Dashboards

SAP Solution Manager Mobile Applications

Explaining How Mobile Apps Connect to SAP Solution Manager o Identifying the Mobile Apps Available for SAP Solution Manager

Service Level Reporting in SAP Solution Manager

Configuring Service Level Reporting
Accessing Service Level Reports

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SAP SM Online Training