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Salesforce CRM Admin Development Online Training

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  2. Salesforce CRM Admin Development Online Training

Salesforce CRM Admin Development Online Training

Salesforce CRM Admin Development Online Training
Salesforce CRM Admin Development Online Training

Salesforce CRM Admin Development Online Training Course Content :

Introduction

  • Cloud Computing
  • Customer Relationship Management(CRM)
  • Types of CRM
  • Salesforce CRM-Overview

Getting Around the App

  • Activating your Computer
  • System Overview
  • Standard Data Model and Navigation
  • Help & Training
  • Setting up the UI(Home) and Search options

Functional Flow of SFDC Apps

  • Sales Cloud
  • Service Cloud
  • Marketting
  • Content

Getting Your Organization Ready for Users

  • Setup Company Profile
    • Language, Locale, Fiscal Year
    • Business Hours, Holidays
    • Currency Management
  • Manage Users
    • Profiles, Users,Permission Sets
    • Public Groups, Queues

Customization

  • Creating Custom Apps
  • Standard/Custom Objects,Tabs
  • Creating new Custom Fields
  • Relationships/Data Model
  • Creating Selection Fields: Picklists and Lookups
  • Field Dependencies
  • Creating Formula Fields
  • Working with Page Layouts/Related Lists
  • Working with Record Types and Business Processes

Security and Data Access

  • Organization Wide Defaults
  • Determining Object Access
  • Setting up Record access
  • Managing Field-Level security
  • Record Ownership/Manual Sharing
  • Sharing Rules
  • Managing Role Hierarchy
  • Folder Access
  • Login IP Ranges & Login IP Hours

Salesforce Automation & Collaboration

Automation

  • Workflow Rules
  • Approval Processes
  • Validation Rules
  • Case & Lead Automation

Collaboration

  • Chatter
  • Partner Portal

Managing Data

  • Imports Overview
  • Import Wizards
  • Data loader
  • Mass transfer
  • Backing up data
  • Mass delete and the Recycle Bin

Migration

  • Data Migration using Apex Dataloader
  • Code Migration using Change Sets
  • Code Migration using Eclipse

Analytics / Reports and Dashboards

  • Running and modifying reports
  • Creating new reports with the Report Builder
  • Working with Report Filters
  • Summarizing with Formulas and Visual Summaries
  • Printing, exporting, and emailing reports
  • Building dashboards

Force.com Platform

  • Apex Collections
  • Visualforce Pages
  • Apex Classes
  • Apex Triggers

Recap

  • Brief Overview
  • Guidence on Certifications
  • Q&A Time

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What my Client's Say?

 

  • It was a great course over my expectations. I am eager to have another course wıth you as soon as possıble ~ R. Kamand

  • All in all, it was a very constructive and one in a lifetime experience. I'm so glad that I was part of it.~ T. Engin

  • It was the best decision I had ever made in my life. Although it was expensive for me, but I don't regret even for one second. ~ Maruti Malla

  • Thank you for this great course. I learned a lot of things, I met very nice people and I am happy that I had these 6 crazy weeks with you.".~ Najmul Shar A Baig

  • Very nice and friendly tutor and staff. The course was very fruitful, particularly the input sessions during the first half of it.~ Radha Nandyala

  • It was such great experience, though it was really intensive, it was worth doing it! Cant thank enough all team effort esp Mohan! .~ Rohan Kumar

  • The course was really good because it was a practical course.~ M.Radha patel

  • I liked this experience. Good tutor and nice mates. I will always remember it. ~ Jitu Bavaria

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